mail order mountain bike sales return to homepage mountain bike accessories bicycle frames built bikes mountain bike kits Frequently Asked Questions

Click on question below. If you do not find the answer to a specific question, just ask, CONTACT DREAMRIDE.

How do I decide between the Dreamride Fully26 and the Fully69?
Why did you go with the combination of 26 and 29 inch wheels on the Fully and not a Fully 29er with 29 front and rear?
How do I get permission or hide my purchase from my wife?
Just how high does high-end go? What about a full suspension with 2 wheel drive weighing 18lbs?
Which bike that you offer is best for me?
What do you recommend in each category--freeride, trail, cross country, road?
What do you think of the 29 inch wheel mountain bike?
How can I get the passwords to the DSE clients section of your website?
What are the best bikes you offer by category?
What bikes at Dreamride have become personal favorites to the owners and guides?
I only want one bike. Which bike does it all?
Where can I get the parts list for the complete bikes?
How do I order my bike?
I can get it cheaper at BIKEPOO.COM. Why buy my bike from Dreamride?
What happened to Ibis?
What happened to those other bikes you were carrying?
How can I go about having a custom bike built to my specs?
What's up with the toll free tech line for purchase clients?
What's the deal with the Moab vacations as part of a bike purchase?


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How do I decide between the Dreamride Fully26 and the Fully69?

The two models come in at approximately the same weight (27 to 31 pounds, depending on YOUR height and weight), so that should not be much of a consideration. If you are over 5'6" tall, under 220 pounds, and prefer to keep your wheels on the ground, then the FULLY69 truly deserves serious consideration. If you jump, the Fully26 is the bike to get. The 69 will take moderate, occassional jumps, as well, but if you just cannot stop yourself from looking for every lanch pad, the 26 is your bike. The front wheel of the 26 is far stronger, and that is the reason for the big-boy rider weight consideration. The 26 is much more laterally rigid up front, a little bit snappier on acceleration and in tight trail situations. The 29er offers more stability at moderate speeds and is a bit more forgiving at slow to moderate speeds over rough stuff. The 29 inch front wheel will roll over rocks and roots that will stop rotation of the 26 inch wheel, so the 29 end of the bike does not need as much suspension travel. The performance differences between the two forks chosen for the Fully 26 and 69 models are fairly substantial. The Fox F29 RLC on the Fully69 is very light and fairly straight forward in its tuning. The Fox's adjustable lockout feature is very well balanced with the lockout on the Fox RP23 rear shock. It's travel does not feel bottomless, but the big wheel more than makes up for lesser travel. The 26er's Marzocchi ATA55 is far more tuneable, much more laterally rigid (really huge stantions and a 20mm axle), and offers a wide range of travel settings to give you everything from tight singletrack handling to the ability to take on the lighter side of North Shore style riding. The ATA feels bottomless, offering the kind of forgiveness you get from big time squish--it sucks up drops of all kinds. The 69er doesn't like drops. It likes to take impacts straight on, offering the ability to roll over nasty trail debris without worry. Due to the rolling inertia of the front wheel, the 69 will FEEL more stable at high speeds, especially on fast fire roads. The 26er goes really fast, too, and is more capable of changing directions quickly and accurately when going fast due to the amazing rigidity of the ATA55 fork and tight front wheel with its 20mm thru axle. The 26 inch front wheel is much more rigid and strong and is the prime reason we do not recommend the 69 to folks over 220, unless they are very smooth riders seeking an advantage on long distance rides. Don't get too confused. Either the 26 or the 29 will make you happy as you destroy your buddies on the trail. Geometry of both models has been balanced to be very similar, though the 26 allows changes in geometry by virtue of the Marzocchi fork's easily adjustable travel and tuneability.

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Why did you go with the combination of 26 and 29 inch wheels on the Fully and not a Fully 29er with 29 front and rear?

29ers accelerate slowly unless you put really light, narrow tires on the wheelset, and it will still feel a bit funky due to gearing that is meant for 26 inch wheels. Even with the correct gearing it is still hard to get the good scoot to happen. When you add long travel suspension, it gets even worse because the extra ability for speed puts more stress on the wheelset, especially in the rear. You need fatter tires with larger knobs as the speeds increase. That means more rotational weight. The combination of heavy tires and larger hoops pretty much put you in a situaion where you need a motor to get rolling, or you just have to be patient or only ride trails that allow you to gain momentum and keep it. To overcome these problems, we use a 26 inch rear wheel. It works like a charm. This is a compromise that is extremely effective. You still feel the larger rolling mass of the front wheel on acceleration, but you get every advantage when it comes to rolling of debris. Compared to a 29er, the 69er is much more snappy, stronger where it counts, stiffer where it counts and therefore much more trustworthy at speed over rough terrain. It allows you to attack hills that tear muscles on a 29er.

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How do I get permission or hide my purchase from my spouse?

Men: Permission is out of the question, unless you have a wife who was born in Belgium and/or actually loves you and wants you to be happy. But, so much for your happiness, ask forgiveness not permission. You work for a living, bring all the money home and she spends it, right? The best way to proceed is deception: Hide your purchase by using the same credit card you use for internet porn, then put the bike with your tools in the garage. Ride it while she is out screwing your best friend. One client (and this is true, not a joke like the rest of this answer) hides his one dozen Moots bikes in a shed and every single bike has the same color scheme; black parts and titanium frame. His wife thinks he has one. What a ploy!
Women: If you ask permission, you are a pussy. Get the damn bike. Use his money!
Gays and lesbians: Get TWO bikes. Give one to your partner.

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Just how high does high-end go? What about a full suspension with 2 wheel drive weighing 18lbs?

At Dreamride high end is reliable, rugged, efficient, low easy maintenance, appropriately performance oriented, a perfect fit and PROVEN. To us, high end is attainable and finite. Our current average price for a Dreamride-built bike is $7500. You can go as high as $18,000 with a Pegoretti road bike (wheels alone can go for $20K in the sport of road racing). That said, please understand that price alone is not a concern for us as builders. We just want the bike to be the best, even if it costs LESS! If you are looking for a two-wheeled fad you saw in a magazine, the weirdest-looking, heavily-marketed, Specialized piece-o-crap, pie-in-the-sky, alphabet-soup-patent-pending, lightest-thing-you-can-get, then you are going to end up with a high-end price and not much to show for it down the road. You'll get ridiculously silly lines of water-jet aluminum or tooth paste-out-of-the-tube, wrapped, bagged and moulded carbon fiber that will be obsolete and/or broken within the year. If you have disposable money, you can even get a new environmental-disaster slave-labor mucky-jewel each and every year. But, those who buy a Dreamride Fully, a truly high end state-of-the-art cross country bike, don't get "purchase remorse" and don't buy a new bike in the yearly marketing cycle. Why? Because from the start and for a very, very long time, it gives you an obvious performance advantage. It is based on a solid, well-built frame and is a classic, not weird for the sake of weird. Triangles are strong! Of course, if you don’t ride the crappy Specialized or the "Italian" bike made in China next to a chemical spill that looks like it belongs in a head shop, it will last until the seals and bearing dry out. Lots of people shop for the fad and end up with an expensive bike in the garage. Some guys get buy those funky roach clip bikes and cheap Chinese Gary Fishers on ebay for a song a couple of years down the line, ride it for a while and discover they want something else. If you do not have the experience and are not willing to trust those who do, it will be only after you buy that high end illusion masked as "high science" that you learn through experience just how thick the smoke is and how shiny the mirrors are in the realm of big company marketing. Our numbers are REAL. If a bike weighs 32 pounds, we tell you it is 32 pounds, not 28. If the best price we can offer on a bike is $8K, that is what is stated. And, our handmade bikes are really HANDMADE in American and Italy!

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Which bike is best for me?

People's needs differ. Overall, the choice depends on riding experience, terrain, riding style, body type, budget and just what you want from the bike. The bike you own currently has bearing on your desires at present, so figure out what your bike is lacking and/or good at and write it down. Many choices are cut and dried: How much suspension do you need? Are you looking to ride roads, mellow carriage paths, hardcore trails, or off the edge of your garage? How much money will the wife let you spend? It is best to be clear on your needs and abilities to buy. Read reviews and tests on this website for help in finding your way. Read reviews and tests elsewhere and get confused. As of 2007, when all other manufacturers are diversifying their product line into fifteen different models, Dreamride is focusing on simplifying choice by reducing the fog to two categories: "All Mountain" and "All Road and Trail." The real value at Dreamride comes from quality construction, advanced solid engineering and PERSONAL FIT!! We build bikes for one person at a time, not the masses, so we guarantee the bike will fit you like an Italian glove. Dreamride is also well known for long travel XC bikes: If you want the perfect trail bike, the DREAMRIDE FULLY is as good as it gets. Period. After reading up on what we offer, EMAIL DREAMRIDE with specific questions remaining. Do not call with questions. Our phone line is reserved for interviews during purchase and vacation booking.

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What do you recommend in each category--freeride, trail, cross country, road?

This helps: COMPONENT MATCHING FOR VARIOUS MOUNTAIN BIKES. We sell the best product we can find to offer. Wander through this website and look at the bikes we have produced and the frame manufacturers we partner with. There are different builds within each category that suit a particular riders needs when combined with a suitable frame. The builds match use. The answer to the question is complex and knowing the complex answers is we do for a living. There's always a specific answer for your needs, if you know what you are looking for. If you don't know what you are looking for, get in touch with us via email. If you know what you want, call.

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How can I get the passwords to the secret section of your website?

To qualify for access to our customer files, you must be a customer. Buy one of the bikes with the jumping mountain bike coyote logo on it and you're in. The information behind the passwords is to help clients with their bikes. The rest of the material behind passwords is to entertain and educate.

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What are the overall best bikes you offer by category?

The DREAMRIDE FULLY CLIMBMAX is the absolute best mountain bike we offer. The MOOTO-XZ is another flavor, equally as good, but not a versatile. MOOTS has the very best diversified line available anywhere. As for road, PEGORETTI frames are best for speed and handling. MOOTS ROAD FRAMES are the best for long distance comfort and longevity.

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What bikes at Dreamride have become personal favorites?

The bikes we design and build are all inspired by Moab terrain, but some are designed and built FOR Moab terrain. These are the bikes that see the most attention. The prime guide bike for Moab is certainly the DREAMRIDE FULLY. The DREAMRIDE MUTANT was designed specifically for traveling to and surfing Moab's slickrock playground areas, so it gets a lot of attention as the favorite fun bike. The favored road guiding bike is the LA SAL MOUNTAIN LOOP MOOTS VAMOOTS YBB. For travel, training and guiding long loops from town that include nasty dirt roads, pavement and rough trails the MOOTO-XZ RFT is a tool designed specifically for that use. Nothing else comes close.

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What do you think of the 29 inch wheeled mountain bike?

It is a great idea for those who want a mountain bike that rolls like a road bike and can utilize narrow road bike rims. A 29er is a fine all road and mountain bike for a limited range of sizes and weights. Read more at BIG WHEEL RANT and 29ER TESTING, and RIDE FROM TOWN to get a good overall picture of why 29 inch wheels may work for you.

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I only want one bike. Of the bikes you offer, which bike does it all?

Sure, there are a number of bikes that specialize in certain chores and are perfect for specific terrains and uses, but a lot of folks are looking for one bike that will do the most for them in any situation, sort of an all-around ride that they can take anywhere and expect it to perform well enough to get the job done. We have a couple of choices in this regard. The single bike that we recommend to a mountain biker who wants JUST ONE BIKE FOR TRAIL RIDING, something to last a lifetime, that will take on all sorts of terrain, check out the DREAMRIDE FULLY CLIMBMAX. It does everything up to and including All Mountain-style riding. It is light. It is rugged. It is beautiful. It is amazingly versatile and capable. A bike that may work better on less extreme terrain and rides from town is the MOOTO-XZ RFT. Both these bikes will increase your abilities in relationship to the terrain mentioned. For those leaning toward road biking, a LA SAL MOUNTAIN LOOP ROAD BUILD OF THE MOOTS PSYCHLO-X can take on roads AND trails very effectively, and it is made out of titanium for long life and comfort. It will take you to get groceries and get you to San Francisco from New York. It can be your commuter bike during the week and a trail bike on weekends.

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Where can I get the parts list for the complete bikes?

Dreamride parts specifications match their intended use as flawlessly as possible, no compromises. These are formulas, not lists of parts. Parts change within the formula for clients' needs and as the industry progresses with new product offerings. The description of each build listed in PARTS KITS section includes mention of some specific parts, and displays and links to pictures, but your bike will be personal and unique. Complete lists are not printed, emailed, or faxed, and estimates of your own lists are not offered unless you make the commitment to buy through a deposit. We are not a big company. We do not have a bank of phones with guys who may or may not know what they are talking about. We know what we are doing, but our time is limited when it comes to helping you with estimates. Our clients are generally looking for the very best bike they can get. We guard current parts specs and combos because they are gained through investment and others copy us like xerox. It is not profitable to help them get it right. You can get it right by trusting us or mess around for weeks on the phone with random bullshit, and maybe get it right or get really confused and end up with purchase remorse.

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How do I order my bike?

Find the bike you want by reading the answers to questions here, shop the site, and call 425-259-6419. Measure yourself and your current bike. We need your inseam (barefoot to the floor, do not press in on the taint), height (barefoot), armpit to end of fist, and wingspan (fingertip to fingertip) and measurements of our current ride. Have these size numbers handy, along with your credit card number. We take Visa, MasterCard and Discover, as well as cashier's checks, money orders and personal checks with time to clear. Payment by wire transfer is preferred! We charge extra for reward cards, business cards and internation cards. A 50% downpayment is generally required with the balance charged when we ship the product. We generally ship built bikes in a hardshell flight case and cover all shipping charges. No tax out of Utah!

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I can get it cheaper at BIKEPOO.COM. Why buy my bike from Dreamride?

Cheap is cheap, but it is not inexpensive. The value of our product is not only in the machinery, but services based on real experience and knowledge. If you are looking for the best "deal," we sell the best bikes. To us, value is the best deal. Value-added services make that deal even better and we are the only tour company that offers its own line of bikes, so if you like or want to experience Moab, you might consider inititating a relationship with Dreamride. If you are looking for "new technology," we sell proven technology. We are not interested in offering untested components, though we are forced to on occassion at the beginning of a product year (it cannot be avoided sometimes). We actually TEST our equipment on the roughest terrain imaginable. We don't pay for advertising, so you don't pay for it as part of your purchase. We do not print a catalog, because things change rapidly and we don't want to have to make you pay for dead trees and old info. Most bike purchases include a hardshell flight case and shipping in the continental United States. We understand your needs because we have experience. Folks recognize our bikes on the trail, even without our stickers on them. Others try, but no one can copy our product testing or hidden modifications to achieve balance and perfect function. No one has our eye for cosmetics, color balance and detail. All of our bikes are built by one mechanic, Lee Bridgers, a man with a Masters in Fine Art who has been riding bicycles on and off road since 1957.

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What happened to Ibis?

MOOTS. Better!

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What happened to Ellsworth?

We only carry the best and Tony Ellsworth is the biggest asshole in the business. Just ask anyone who deals with him, including his family. His "lifetime" warranty has bitten too many of our clients. ICT is OK, but it is laterally flexy, and the frames are pretty funky when you put them next to any of the lines we carry now. It is easy to see the difference. We miss the marketing backed by the Mormon Church, but we are more interested in performance than advertising and the Mormon Church (not individual Mormons, by the way) is insanely corrupt, cheating on their tax exemption, and one day the government will get wind of their evil farts--hey, check out that Romney creep and follow the money right back to Salt Lake City. To the Mormon Church I am an evil demon. It is THEIR problem. I don't have a problem with them as long as I don't partner up with Mormons who don't live with my opinions. I'll sell a Jack Mormon a bike at a 5% discount! They know what I am talking about. The state of the art is a constantly moving target. When quality, dealer and customer services are not as promised, we don't pass those problems onto our clients, even if we end up taking a financial hit. It is about integrity, and the best product we can find. We cannot afford to be affiliated with creeps who sell crap and call it sugar.

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How can I go about having a custom bike built to my specs?

Pick a frame and a build we offer close to your preferences, call and order. Trust us. We will custom modify the build to suit as long as your wants are up to your means. Dreamride oversees fabrication of frames built by the manufacturers we carry. This is why we chose Moots, Ventana and our own Dreamride line.

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What's up with the toll free tech line for purchase clients?

Yes, if you buy a bike from us, we will help you as best we can over the phone during and after your purchase, for as long as you need it. Folks can even send their bikes back to Moab for service in the flight case we include with each bike.

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What's the deal with Moab vacations as part of a bike purchase, or vice versa?

Dreamride Tours of Moab, UtahDreamride is a mountain bike fantasy vacation provider in Moab, Utah. We combine perfect bikes that stand out in a crowd and exotic rides where you can get away from that crowd. The combination of a Moab vacation and custom bike allows us to tweak the bike while you break it in. It also allows us to get to know you before you get here or before you buy your bike. This certainly helps us serve you far into the future.

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